Terms and conditions

01About these terms

These terms apply to everyone who uses seocontrol.net and to every client who hires SEOcontrol (Merlin 5th Avenue, B2, 15D, Kolkata 700102) for SEO, digital marketing, social media, website design, content writing, Google Ads or related services.

When you accept our proposal, pay an invoice or ask us to start work, you agree to these terms. If your signed proposal or agreement says something different, the proposal or agreement wins for that point.

02Our services and scope

We deliver the services, deliverables and timelines written in your proposal. Work outside that scope is quoted separately before we start. Depending on your plan, SEO work may include:

• keyword research and on-page optimisation of your pages;
• technical fixes and recommendations for site structure and speed;
• content and blog posts written for your audience and keywords;
• building links from relevant, genuine websites;
• Google Business Profile and local SEO work;
• regular ranking and performance reports.

03Fees, GST and payment

• All prices are in Indian rupees (₹) and exclude 18% GST, which is added to every invoice.
• Invoices are payable within 15 days of the invoice date.
• Our monthly 360° plans have a minimum term of 6 months. If you pay 6 months upfront, you get 10% off.
• Ad spend is not included in our fees. You pay Google, Meta and other ad platforms directly for your ad budget.
• If an invoice stays unpaid after the due date, we may pause work until it is cleared.
• Fees are non-refundable once work has started. See our refund and cancellation policy for details.

04What we need from you

Good results depend on both sides. To do the work, we need you to:

• give us admin or editor access to your website and the accounts in scope (for example, Google Search Console, Google Analytics, Google Business Profile, ad accounts);
• allow us to make the optimisation changes agreed in your plan;
• let us use your logo, photos, brochures, content and service details in the work we do for you;
• reply to questions and approve content and changes in reasonable time;
• tell us before you or another agency makes major changes to the website.

You confirm that the text, images, logos and other material you give us belong to you or that you have permission to use them, and that using them will not break anyone else's rights. You are responsible for any claim that arises from material you supplied.

05Rankings and results

Google and other search engines decide rankings with their own algorithms, which change often and which no agency controls. So we do not guarantee a #1 position or any specific ranking, traffic or number of leads. Anyone who does is not being honest with you.

What we do promise is to follow Google's guidelines, do the work in your plan properly and report on it honestly.

Rankings sometimes drop for no clear reason and come back on their own. If a ranking we achieved for you drops and has not come back within 30 days of the campaign ending, we will re-optimise the affected pages at no extra cost.

06Changes made by others

• We are not responsible for problems caused by changes to your website or accounts made by you, your developer, another agency or your hosting company.
• If our SEO work is overwritten or removed, we will rebuild it at our standard hourly rate.
• If content is published on your website without consulting us, any free support or re-optimisation we offered for the affected pages ends.

07Confidentiality

All data, documents, logins and reports you share with us are kept confidential and used only to do your work. We do not share them with anyone outside our team and the service providers described in our privacy policy, unless the law requires it.

We may mention your business name or logo as a client, or publish results as a case study, only with your permission.

08Using this website

The text, design, graphics and case studies on seocontrol.net belong to SEOcontrol. You may share links to our pages, but please do not copy our content without permission.

We try to keep the information on this website accurate and up to date, but it is general information, not advice for your specific business.

09Governing law

These terms are governed by the laws of India. Any dispute will be handled by the courts in Kolkata, West Bengal. Before going to court, we will always try to settle a disagreement by talking it through with you.

10Changes to these terms

We may update these terms from time to time. The version on this page, with the date shown above, is the one that applies. Changes do not affect work already agreed in a signed proposal.