Privacy policy

01Who we are

SEOcontrol is a digital marketing and SEO agency based in Salt Lake, Kolkata, run by its founder Abhishek Chatterjee. In this policy, "SEOcontrol", "we", "us" and "our" mean SEOcontrol, and "you" means anyone who visits seocontrol.net, contacts us or uses our services.

We decide how and why your personal data is used, so we are responsible for it under India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

02What we collect

Information you give us

• Contact and booking forms: your name, phone number, email address, business name or website, your message and, for bookings, the meeting type and time you choose.
• Calls, WhatsApp and email: your number or email address and whatever you choose to tell us.
• When you become a client: billing details (name, address, GSTIN) and the account access you give us to do the work, such as your website, Google Search Console, Google Analytics, Google Business Profile or ad accounts.

Information collected automatically

• Form context: when you send a form, we record the page you sent it from and the website that referred you, so we know which page you were reading.
• Server logs: like every website, our hosting server keeps basic technical logs (IP address, browser type, pages requested and time) for security and to keep the site running.

We do not ask for sensitive information such as health, financial account or government ID details through this website. Please do not send them.

03How we use your information

• To reply to your enquiry, call you back or confirm a meeting you booked.
• To prepare proposals, audits and quotes you ask for.
• To deliver the services you hire us for, send reports and raise invoices.
• To keep the website and our systems secure and to stop spam.
• To meet our legal, tax and accounting duties.

We use your data only for the purpose you gave it to us for, or a closely related one you would reasonably expect. We will not add you to a mailing list or send you marketing without your permission.

04Cookies and third-party services

seocontrol.net does not use advertising cookies, remarketing pixels or analytics trackers. WordPress may set a small number of strictly necessary cookies (for example, to remember that you sent a form).

Some parts of the site load content from other companies, who may receive your IP address and set their own cookies under their own privacy policies:

• Google Maps: the office map on our contact page.
• Google Fonts: the typeface used on the site.
• WhatsApp (Meta): if you tap a WhatsApp button, the chat opens in WhatsApp.

If we add analytics or advertising tools in future, we will update this page first.

05Who we share it with

We never sell or rent your personal data. We share it only when we need to:

• Our team: the SEOcontrol team members working on your enquiry or account.
• Service providers: companies that help us run the business, such as our website host, our email provider (Google Workspace / Gmail) and accounting software. They may use the data only to provide their service to us.
• Platforms you ask us to work on: for example, when we manage your Google or Meta ad accounts, those platforms process data under their own terms.
• The law: when a court, regulator or government authority legally requires it.

06How long we keep it

• Enquiries that do not become projects: deleted within 24 months of our last contact.
• Client records: kept while we work together and afterwards for as long as tax and accounting law requires (usually 8 years for invoices and accounts in India).
• Account access: when a project ends, we stop using the logins you gave us. We recommend you remove our access or change those passwords.

07How we protect it

Form submissions are stored in a private area of our website that only authorised SEOcontrol staff can reach, and the site is served over HTTPS. We limit who in our team can see client data, use strong passwords and two-step verification where available, and never share client logins outside the team working on the account.

No website or system is 100% secure. If we ever have a data breach that affects you, we will tell you and the authorities as the law requires.

08Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct or update anything that is wrong or incomplete;
• delete your data when we no longer need it for the purpose you gave it for;
• withdraw any consent you gave us (this does not affect what we did before);
• nominate someone to exercise these rights for you.

Email contact@seocontrol.in with your request. We may ask you to confirm your identity first, and we aim to reply within 7 working days.

09Questions and complaints

If you have a question or complaint about how we handle your personal data, contact our Grievance Officer:

If you are not happy with our reply, you may complain to the Data Protection Board of India once it is accepting complaints.

10Children

Our services are for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.

11Changes to this policy

We may update this policy when our website, services or the law change. The date at the top of this page shows when it was last updated. If we make an important change, we will highlight it on this page.