Refund and cancellation policy

01Cancelling a new order

You can cancel an order within 12 hours of placing it, as long as we have not started work. We will cancel it and refund any amount you paid within 7 working days, to the account you paid from.

Once work on your order has begun, the order can no longer be cancelled for a refund.

02Stopping a monthly plan

• Our monthly plans have a minimum term of 6 months, unless your proposal says otherwise.
• After the minimum term, you can stop your plan by telling us in writing before your next invoice date. Work for any month already invoiced will be completed.
• We will hand over your reports and remove our access to your accounts when the plan ends.

03Refunds

• Cancelling does not by itself make you eligible for a refund.
• Fees for work that has started or been delivered are not refundable.
• Because search rankings are controlled by Google, we do not give refunds based on rankings, traffic or leads. Each month's results help decide the next month's plan, and we will always discuss changes with you.
• Ad budgets you pay directly to Google, Meta or other platforms are covered by those platforms' own refund rules, not ours.

04Third-party services

We are not responsible for refunds on services you buy from other companies, such as domains, hosting, plugins, themes or content and development work done by someone else, even if we recommended them.

05How to cancel

1. Email us at contact@seocontrol.in, or tell your account manager. Please include your business name and the order or plan you want to cancel.
2. Our billing team reviews it. Cancellations are handled and approved by billing, and we will confirm by email.
3. We confirm the outcome, including any refund and the date your plan ends.

Questions first? Call or WhatsApp us on +91 89104 60439, Monday to Saturday, 9am to 9pm.